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The Silk Mill Reviews



 
Check out what customers are saying about The Silk Mill! We'd like to hear from you, please take a few moments to give us your feedback.


Average Rating: 5 of 5 Total Reviews: 5 Write a review »

  0 of 0 people found the following review helpful:
 
Great quality smooth silks March 29, 2017
Reviewer: Louise Hardy from Ireland  
Have just received my 'sample' silks ordered after seeing them mentioned on Mary Corbets' site. They are great quality and very smooth to work with, much better than my usual brand. Will definately be ordering more. The gift of Thread Heaven was also a lovely surprise. Thankyou.

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  0 of 0 people found the following review helpful:
 
Exquisite colours and great to stitch with! February 17, 2017
Reviewer: Anninha Broderick from Dursley, Gloucestershiire United Kingdom  
I've brought several themed packs and a couple of the Jelly Bean packs over the past few months and simply adore the threads.The colours are exquisite, a fantastic sheen and are lovely to stitch with. The packaging is great and delivery is quick. Although I have not spoken to The Silk Mill directly, you get a real sense of their great personal customer service with their hand written messages. Highly recommended!

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  1 of 1 people found the following review helpful:
 
Quality product and customer service January 19, 2017
Reviewer: Carrie from Liverpool, Merseyside England  
I have ordered several silk sets from The Silk Mill and have always been happy with the product. it has a beautiful sheen and is a pleasure to work with (though I do recommend using some sort of wax on the thread to prevent it from tangling). The packaging is pleasant too which is always a bonus.
When they accidentally sent me the wrong set, I used it anyway as I was able to be flexible with my colours, and needed to get on with my project. I sent them an email letting them know that they had sent me the wrong set. They aplogised and sent me the set I had originally ordered, free of charge. This was more than I expected as it was an expensive set costing around £50.
Overall, a high quality product and excellent customer service.

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  1 of 1 people found the following review helpful:
 
Excellent silk and most helpful owner November 18, 2016
Reviewer: Anne McDonald from Reading, Berkshire England  
I have just completed my Royal School of Needlework Applique module, and used lots of the silk threads from the Silk Mill to make cords and for surface embroidery to my piece. The silks were really excellent to work with. Thank you too Wendy for your invaluable help in suggesting colour matches.

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  1 of 1 people found the following review helpful:
 
Gorgeous rich colours June 29, 2016
Reviewer: EP from St, Albans  
Just received my latest parcel of Silk Mill silks and I'm thrilled. The packaging itself is delightful and the quality of the silk exceptional. Thanks so much for all the time you took to match the shades for me - perfect!

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